About the role
We’re partnering with a large, complex organisation to source an experienced Project Support Officer (PSO) to support a major transformation program currently in the design phase.
This is a hands-on contract role suited to someone who genuinely understands how projects operate and can step into an established environment, quickly get across where things are at, and help bring project controls up to date. You’ll be working closely with a Project Manager and a recently appointed PMO Lead, providing practical support to ensure the project is well-governed, visible and set up for delivery success.
What you will be doing
- Providing end-to-end project support across planning and delivery activities
- Taking ownership of key project artefacts including:
- Risk and issue registers
- Action and decision logs
- Schedules, milestones and dependencies
- Uplifting and maintaining project documentation so it is accurate, current and fit for purpose
- Supporting the preparation of monthly governance and board reporting, including status updates and risk summaries
- Assisting with board and steering committee support, including agenda preparation, minute taking and action tracking (a small but important component)
- Working closely with the PMO Lead to stabilise and improve project reporting and controls
- Following up actions, risks and issues to ensure items don’t drift
- Providing reliable, practical support to the broader project team during critical phases
- Proven experience as a Project Support Officer / Project Officer / PMO Support on medium to large projects
- Strong practical understanding of how projects actually run, not just theory
- Demonstrated ability to step into an in-flight project and quickly get up to speed
- Hands-on experience managing and maintaining:
- Risk and issue registers
- Schedules and action registers
- Status and governance reporting
- Confidence operating with limited supervision and working with senior stakeholders
- Excellent organisational skills, attention to detail and follow-through
- Experience working in structured, governed environments (e.g. government, enterprise or regulated sectors)
- Experience supporting ICT, digital or core system replacement projects
- Exposure to PMO uplift or project assurance activities
- Previous experience in public sector or highly regulated environments
- Strong written communication skills for governance and executive reporting
We are an inclusive employer committed to fostering a diverse and accessible workplace. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, LGBTQIA+ individuals, people of all ages, and those from culturally and linguistically diverse backgrounds.
