About the role
We’re working with a major government department seeking an experienced Project Support Officer (PSO) to support a large-scale digital and data transformation program.
This role sits at the heart of a complex hybrid delivery environment, coordinating across Waterfall infrastructure streams and Agile development squads. You’ll support cloud, data, platform, architecture and governance teams to ensure alignment across milestones, dependencies, change processes and project deliverables.
If you thrive in structured environments but enjoy the pace of Agile delivery, this is an excellent opportunity to work on one of the most significant data uplift initiatives in Queensland.
What you will be doing
In this contract role, you will be responsible for:
- Coordinating delivery activities across both Waterfall and Agile workstreams.
- Tracking dependencies between cloud, security, network, architecture and data engineering teams.
- Supporting sprint planning, release alignment and stage-gate approvals.
- Managing ServiceNow tickets for cloud, identity, networking and platform requirements.
- Linking ServiceNow activity with Azure DevOps items and governance documents.
- Preparing ARB and CAB submissions, including pre-reads, walkthroughs and change records.
- Maintaining RAID logs and delivery artefacts across multiple methodologies.
- Maintaining SharePoint repositories and ensuring artefact quality.
- Supporting project reporting, steering packs and stakeholder communication.
- Coordinating workshops, stand-ups, governance sessions and project ceremonies.
- Assisting with vendor coordination, document control and performance reporting.
To succeed in this role, you will have:
- Experience working in hybrid Agile/Waterfall delivery environments.
- Strong coordination skills across multiple IT and business teams.
- Hands-on experience with ServiceNow (requests, changes, incidents).
- Experience supporting Azure cloud or platform delivery.
- Exposure to Microsoft Fabric or modern data platform components.
- Proficiency with Azure DevOps (boards, queries, work items).
- Proficiency with Microsoft Planner for task/board tracking.
- Strong SharePoint skills for document structuring and governance.
- Understanding of ARB, CAB and stage-gate governance processes.
- Excellent written communication, documentation quality and attention to detail.
- Ability to track dependencies and align Agile sprint outcomes with Waterfall milestones.
- Knowledge of Azure landing zones, networking, identity and security.
- Familiarity with Microsoft Fabric artefacts (Lakehouse, Warehouse, Pipelines).
- ITIL Foundation or similar certification.
- Experience using Power BI for project or program-level reporting.
If you are interested in learning more please apply or reach out to Alex Moggs at alex.moggs@emanatetechnology.com.au
We are an inclusive employer committed to fostering a diverse and accessible workplace. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, LGBTQIA+ individuals, people of all ages, and those from culturally and linguistically diverse backgrounds.
