Change & Release Manager – ICT | 12-Month Contract | Hybrid Work – ACT
We’re currently seeking an experienced Change & Release Manager
to join a high-impact government project team delivering complex ICT transformation work. This 12-month contract offers a hybrid arrangement, with work based out of the ACT (typically 3 days in-office, 2 days from home).
Security clearance:
Must hold NV1 clearance (Negative Vetting Level 1)
or above.
Location:
Canberra-based candidates preferred. Remote not considered.
Start:
ASAP – shortlisted roles close quickly.
About the Role:
This position plays a central role in managing the lifecycle of change and release processes across a large-scale ICT program. You’ll be embedded in a quality-focused team responsible for transition-to-service and test management activities—ensuring reliable, consistent ICT services are deployed across secure government environments.
What You’ll Be Doing:
- Lead and manage Change and Release Management processes aligned with ITIL practices
- Develop and refine change and release frameworks, procedures, and implementation plans
- Liaise across business and technical teams to ensure governance and alignment
- Manage risk assessments, post-implementation reviews, and service improvement plans
- Maintain oversight of change logs, CAB decisions, and stakeholder communication
- Coordinate releases and deployment scheduling with assurance of test readiness
- Support toolset automation and interface improvements across change and release processes
- Strong working knowledge of ITIL-based release/change management
- Experience working across high-security ICT environments
- Proven stakeholder management and communication skills
- A strategic mindset with a focus on continuous improvement
- Ability to influence, guide, and drive change across diverse teams
- ITIL 4 Foundation certification(Essential)
- Additional desirable certs:
- ITIL 4 Specialist – Create, Deliver and Support
- ITIL 4 High Velocity IT (HVIT)
- ITIL 4 Practitioner – Release Management
- DevOps Foundation (DOFD)
- Release and Deployment – Level 6
- Change Control – Level 6
- Measurement, Tools & Organisational Development – Level 5
- Specialist Technical Advice – Level 4
You’ll be joining a high-performing delivery branch leading digital uplift programs critical to Australia’s secure government services. This team is recognised as an exemplar across government and is focused on embedding best-practice Agile, DevOps and ITIL standards across its platforms.
