- $75K - $85K + Super
- Varied and challenging role
- Supportive team culture
For this role, you will need experience working with inhouse built applications and understand the nuances within these environments.
You must be based on Brisbane’s south side (initially in-office 5 days/week; occasional WFH after probation).
What you’ll do:
- Own and resolve support tickets end-to-end, keeping critical systems running smoothly
- Investigate and troubleshoot using SQL Server and custom-built applications
- Collaborate with developers to fix issues and implement improvements
- Support Windows Server environments and contribute to small projects
- Assist with system rollouts, process improvements, and change management
- Spot opportunities for improvement and help shape how systems evolve
- Experienced supporting bespoke, in-house applications - nothing off-the-shelf
- Strong SQL skills and comfort with a mix of legacy and modern technology
- Able to act as a bridge between users and developers, balancing reactive support with proactive improvements
- Bonus if you’ve worked with LMS, EDI or purchase order systems
- Take real ownership of critical systems and processes
- Work across a broad technical landscape - no narrow, repetitive support role
- Be part of modernisation and change, shaping systems that matter
- A hands-on, varied, and high-impact role - perfect for problem-solvers who thrive on variety and responsibility
We are an inclusive employer committed to fostering a diverse and accessible workplace. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, LGBTQIA+ individuals, people of all ages, and those from culturally and linguistically diverse backgrounds.
